
Mental health advocates have called on the government to provide volunteer-based services with increased funding to improve the consistency and quality of their suicide helplines.
Organisations such as the Mental Illness Awareness and Support Association (Miasa) and Befrienders KL shoulder a significant portion of frontline mental health crisis care through their dedicated helplines.
However, these groups often rely heavily on volunteers and operate on limited budgets — which, in turn, restrict their operating hours, the capacity to train volunteers, access to technology upgrades and outreach.
Alia Ali, founder of local support group Awareness Against Suicide Malaysia (Awas), said these helplines play a vital role within the national…